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Privacy Policy

we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name, email address, phone number
  • Billing and shipping addresses
  • Company name (for B2B or wholesale buyers)
  • Payment details (processed securely via third-party gateways)

b) Non-Personal Information

  • IP address
  • Browser type, device info, and location (approximate)
  • Pages visited, time spent on site, and referring websites

2. How We Use Your Information

We use the information we collect for:

  • Processing and fulfilling your orders
  • Providing shipping and order updates
  • Responding to your inquiries and customer support requests
  • Sending newsletters, promotions, or updates (you can opt out anytime)
  • Improving website performance and user experience
  • Managing wholesale or export account requests

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Shipping partners (e.g., DHL, FedEx, Aramex) to deliver your order
  • Payment processors (e.g., Razorpay, Stripe, Tazapay, PayPal) for secure transactions
  • Service providers (e.g., web hosting, analytics tools) for technical and marketing support
  • Legal authorities, if required to comply with applicable laws

4. Data Security

We use industry-standard security measures such as SSL encryption, firewalls, and secure servers to protect your personal information.

While we do our best, no method of online transmission is 100% secure. We encourage you to keep your account details confidential.

5. Cookies & Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can manage cookie settings in your browser.

Common tools we may use:

  • Google Analytics
  • Facebook Pixel
  • Session tracking for cart and wishlist functions

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Withdraw consent at any time

To exercise these rights, please contact us at care@indiahandmade.art.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We recommend reviewing it periodically.

9. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to reach out:

📧 Email: care@indiahandmade.art
📞 Phone/WhatsApp : +91-8527366542
🌐 Contact Form: https://indiahandmade.art/pages/contact